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Slash your business phone costs

The simple, smart phone system that keeps your team connected anywhere.

 
No contracts
Setup concierge

Get more from your phone

A cloud phone system is a great option for small businesses needing flexibility and savings. No contracts, just all the features you need—like call routing, messaging, eFax, and analytics—at a lower cost.

Free setup

Tell us how you want it to work and we'll take care of the rest

Ready in minutes

Start receiving calls in just minutes, with instant setup

No contracts

Start or stop your services at any time with no lock in contracts

1300 and 1800 numbers

1300 numbers are 10-digit Australia-wide numbers where callers pay a local call rate from any Australian phone. That’s why they’re often called Local Call Numbers.

Since they’re Australia-wide, there’s no need to add an area code, making it easier for people to reach you. If you’re looking for a free option for your customers, 1800 numbers are also available, allowing them to call you at no charge.

Level up your business phone

Keep your current numbers

No need to worry about losing your numbers. You can port up to 10 existing numbers for free when you switch your business phone system.

Night switch

Easily set your business hours in the Cloud Phone portal. After-hours calls can be automatically redirected to any number you choose.

Self-service portal

Make changes or manage your phone system from anywhere with our online self-service portal—or let us handle it for you.

Custom on-hold music

Personalise your on-hold music and add custom messages to keep your customers engaged.

Voicemail service

Access voicemails from any device and set custom greetings for phones and call queues.

Call queuing

Manage multiple incoming calls with a configurable queue system that keeps customers on the line until an agent is available.

Get up and running in seconds

Quick setup

No hardware, no hassle. Get started with a cloud-based solution that lets you connect with anyone, anywhere—instantly.

Integrate with your tools

Make calls smoother by connecting with your CRM, helpdesk, and other essential apps for a seamless experience.

Monitor your success

Stop guessing. Track real-time metrics for individuals and teams to make informed, measurable improvements.

Flexible pricing

With no lock in contracts, heaps of features, complimentary AI voiceovers for your announcement messages and setup concierge, now is a great time to make the switch to cloud

Starter

PAYG
$ 9
95
per user / monthly
  • 9c/min local & national
  • 4.9c/min mobile calls
  • 22c/flat rate 13/1300 calls
  • Free inbound calls

Unlimited

most popular
$ 20
95
per user / monthly
  • Unlimited local/national calls
  • Unlimited mobile calls
  • 20c/flat rate 13/1300 calls
  • Free inbound calls
  • Best value
our pick

Plus

International
$ 29
95
per user / monthly
  • Unlimited local/national calls
  • Unlimited mobile calls
  • Unlimited 13/1300 calls
  • Free calls to 50+ countries

FAQs

Choosing the right provider for your business phone needs is a big decision,
we're here to help guide you through the process.

A business phone system, or hosted PBX, is a cloud-based solution that uses the internet to handle your calls. It connects all the phones in your company through a private network, making communication easy and efficient.

Choosing the right system depends on your business needs. Hosted PBX is flexible, scalable, and grows with your business. It lets your team work from anywhere and offers powerful call management features that are easy to customise. For more on the difference between traditional phones and hosted PBX, check out our blog.

 

Setup is quick and easy. You can link the Cloud Phone system to your mobile in minutes, either by call transfer or an app to manage calls. If you prefer hardware, like desk phones, that’s optional. Use our simple self-service portal or let us handle the setup for you.

 

At Launch 123, we offer flexible hosted PBX plans starting from $30/month per handset. All plans include local, national, and mobile calls, plus access to a digital call management system.

 

VoIP (Voice over Internet Protocol) is the technology that transmits your calls over the internet. Hosted PBX is a cloud-based phone system that uses VoIP to operate. Most businesses access PBX through a VoIP provider on a monthly plan.

 

Both hosted PBX and VoIP use your internet connection to make calls and share many of the same features. The main difference is that hosted PBX offers advanced call management, easy customisation, and scalability.

 

Today’s businesses need phone systems that are reliable, cost-effective, and scalable. Legacy systems are becoming outdated, while cloud-based PBX offers a modern solution. Benefits include:

  • Lower costs and cheaper calls
  • High-quality voice over IP
  • Advanced call management features
  • System management by your provider
  • Backup options if power goes out
  • Perfect for businesses with multiple locations
  • Easy to add more handsets
  • Flexible enough for office, home, or travel
  • Call routing to multiple devices (mobile, tablet, laptop)