Slash your business phone costs
The simple, smart phone system that keeps your team connected anywhere.
Get more from your phone
A cloud phone system is a great option for small businesses needing flexibility and savings. No contracts, just all the features you need—like call routing, messaging, eFax, and analytics—at a lower cost.
Free setup
Tell us how you want it to work and we'll take care of the rest
Ready in minutes
Start receiving calls in just minutes, with instant setup
No contracts
Start or stop your services at any time with no lock in contracts
- great for marketing
1300 and 1800 numbers
1300 numbers are 10-digit Australia-wide numbers where callers pay a local call rate from any Australian phone. That’s why they’re often called Local Call Numbers.
Since they’re Australia-wide, there’s no need to add an area code, making it easier for people to reach you. If you’re looking for a free option for your customers, 1800 numbers are also available, allowing them to call you at no charge.
Get setup today with a free trial
Level up your business phone
No need to worry about losing your numbers. You can port up to 10 existing numbers for free when you switch your business phone system.
Easily set your business hours in the Cloud Phone portal. After-hours calls can be automatically redirected to any number you choose.
Make changes or manage your phone system from anywhere with our online self-service portal—or let us handle it for you.
Personalise your on-hold music and add custom messages to keep your customers engaged.
Access voicemails from any device and set custom greetings for phones and call queues.
Manage multiple incoming calls with a configurable queue system that keeps customers on the line until an agent is available.
Get up and running in seconds
No hardware, no hassle. Get started with a cloud-based solution that lets you connect with anyone, anywhere—instantly.
Make calls smoother by connecting with your CRM, helpdesk, and other essential apps for a seamless experience.
Stop guessing. Track real-time metrics for individuals and teams to make informed, measurable improvements.
Flexible pricing
With no lock in contracts, heaps of features, complimentary AI voiceovers for your announcement messages and setup concierge, now is a great time to make the switch to cloud
Starter
PAYG-
9c/min local & national
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4.9c/min mobile calls
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22c/flat rate 13/1300 calls
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Free inbound calls
Unlimited
most popular-
Unlimited local/national calls
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Unlimited mobile calls
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20c/flat rate 13/1300 calls
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Free inbound calls
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Best value
Plus
International-
Unlimited local/national calls
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Unlimited mobile calls
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Unlimited 13/1300 calls
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Free calls to 50+ countries
FAQs
Choosing the right provider for your business phone needs is a big decision,
we're here to help guide you through the process.
What is a business phone system?
A business phone system, or hosted PBX, is a cloud-based solution that uses the internet to handle your calls. It connects all the phones in your company through a private network, making communication easy and efficient.
How do I choose a business phone system?
Choosing the right system depends on your business needs. Hosted PBX is flexible, scalable, and grows with your business. It lets your team work from anywhere and offers powerful call management features that are easy to customise. For more on the difference between traditional phones and hosted PBX, check out our blog.
How do I set up a business phone system?
Setup is quick and easy. You can link the Cloud Phone system to your mobile in minutes, either by call transfer or an app to manage calls. If you prefer hardware, like desk phones, that’s optional. Use our simple self-service portal or let us handle the setup for you.
How much do business phone systems cost?
At Launch 123, we offer flexible hosted PBX plans starting from $30/month per handset. All plans include local, national, and mobile calls, plus access to a digital call management system.
What’s the difference between PBX and VoIP?
VoIP (Voice over Internet Protocol) is the technology that transmits your calls over the internet. Hosted PBX is a cloud-based phone system that uses VoIP to operate. Most businesses access PBX through a VoIP provider on a monthly plan.
Which is better – PBX or VoIP?
Both hosted PBX and VoIP use your internet connection to make calls and share many of the same features. The main difference is that hosted PBX offers advanced call management, easy customisation, and scalability.
Why do businesses need a PBX system?
Today’s businesses need phone systems that are reliable, cost-effective, and scalable. Legacy systems are becoming outdated, while cloud-based PBX offers a modern solution. Benefits include:
- Lower costs and cheaper calls
- High-quality voice over IP
- Advanced call management features
- System management by your provider
- Backup options if power goes out
- Perfect for businesses with multiple locations
- Easy to add more handsets
- Flexible enough for office, home, or travel
- Call routing to multiple devices (mobile, tablet, laptop)