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Designed for modern businesses
Our cloud-based VoIP (Voice over Internet Protocol) solution enables you to be accessible anytime, anywhere with the existing devices you already have. And there’s no need for any physical wiring – all you need is WiFi! Plus, when you sign up for Launch 123 VoIP, you never have to worry about changing phone numbers if you move – it follows you wherever you go.
Say goodbye to those old-fashioned landlines and start enjoying the benefits of Launch 123 VoIP today.
Just needs internet
Dump your traditional landline teleco with it's outdated practices and fees. All you need to get started is a good internet connection and a smart device or compatible desk phone.
Forget changing numbers whenever you move locations. Your number follows YOU! And there is no downtime between location moves. If you have a device, you can take calls!
never change numbers again
Get a Business Number that Can Follow You Anywhere
Stay connected and simplify your business communications with Launch 123’s VoIP phone numbers. Keep your existing number or get a new one in minutes, and connect any device to your phone system. Enable simultaneous ring to your mobile or home phones, and record your calls for added peace of mind. With Launch 123’s VoIP phone numbers, you can take your business on the go and never miss a call.
- Keep your existing phone numbers or get a new one in minutes
- Connect any device to your phone system, even if it’s not a traditional phone
- Have your calls ring on multiple phones at once, including your mobile and home phones
- Record your calls for added security and peace of mind
Grow Your Business without Outgrowing Your Phone System
- Your phone system can grow as your business grows
- Add new phone numbers or features easily
- Expand your phone system without any hassle
Watch this video for a quick run down on VoIP
never change numbers again
Simple to Use, Packed with Features
Our VoIP PBX system is designed to be intuitive and user-friendly, so you can easily manage your phone system without any technical knowledge. With our drag-and-drop interface, you can quickly and easily add or remove phone numbers, extensions, and features as your business needs change. Our all-in-one dashboard gives you full control over your entire phone system, including call routing, voicemail, and other advanced features. Whether you’re working in the office or remotely, our VoIP PBX system offers a seamless user experience that streamlines your communication and boosts your productivity.
- Manage your entire phone system from a single, easy-to-use dashboard
- Easily add and remove phone numbers, extensions, and features with just a few clicks
- Enjoy a seamless user experience with our intuitive drag-and-drop interface
Easy setup and installation
VoIP PBX systems can be set up quickly and easily, without the need for complex equipment or wiring.
As your business grows, a VoIP PBX can easily expand to accommodate additional lines, extensions, and features.
VoIP PBX systems are often more affordable than traditional phone systems, offering significant cost savings to businesses.
VoIP PBX systems allow users to make and receive calls from anywhere with an internet connection, making it easy to stay connected on-the-go.
Advanced call management
VoIP PBX systems offer advanced call management features, such as call routing, call forwarding, and voicemail, which can improve productivity and customer service.
Integrations with other tools
Our VoIP PBX systems can integrate with other business tools, such as CRM software or messaging apps, to streamline workflows and improve communication.
so many feautres
See why others are dumping
A phone in your browser: make and receive calls with no need to install an additional software. All features of a softphone available from the comfort of the browser tab.
Individual portal for every user in the PBX. Integration with a webphone, call history, phonebooks, queue management and more.
Web Call Back
Add a web callback widget to your website. Visitors enter their phone number and the system immediately routes the call according to your PBX settings.
SMS to Email
This feature forwards incoming text messages to your email address. *Currently works with Australian mobile numbers only
Flexible API for integrating PBX with third-party software such as CRMs and ticketing systems, allowing call event notifications and caller details pop-up.
Configure call pickup groups for colleagues to answer each other's calls without physically moving to another desk.
Simplified phone configuration through automatic Yealink phone MAC address recognition.
Monitor call queues and adjust call load with live information for both agents and management, without extra costs.
Enable PSTN calling for Microsoft Teams users to make and receive calls at our competitive rates, while using all PBX features.
Real-time call monitoring improves agent performance and customer experience through training and supervision.
Centralized global phone books management: group contacts, configure phones to display, manage entries via web portal. Combine with local phone directory.
Park and retrieve calls in pre-defined slots with Cloud Telephony. Configure multiple slots and set call handling options.
Display caller-entered digits on your phone screen for caller ID purposes, such as when asking for an account number.
Enable 2-way security for your voice calls by using SRTP to prevent eavesdropping.
See who answers or makes the most calls, call duration, missed calls and more.
Order instant phone numbers from 50+ countries or port your existing numbers, with geographical and toll-free options available.
Simultaneously forward your call to multiple phone numbers, including the call confirm feature to avoid mobile voicemail.
Any message that is left on your voicemail can be sent to you by email so you can listen to it from anywhere easily.
Calls can be diverted to different destinations based on time of day or days of the week. For example calls can be diverted straight to voicemail after hours.
Ring group feature allows simultaneous ringing of a set of users on the PBX, e.g. for sales department, where each phone in the department rings when the group is called.
Enable call recording for inbound/outbound calls, receive recording via email with caller ID, time and user name information. Storage available upon request as recordings aren't stored on our system.
When a call is connected, our system can play pre recorded greeting. After that it can play music to the caller while call is being diverted to phones.
Interactive Voice Response (IVR) menu directs callers to the appropriate department, person or information through a greeting and interactive options.
Place incoming calls in a queue with custom music on hold and give the caller the option to leave a message by pressing 1 during the wait.
Organize conference calls with unlimited participants via a virtual conference room or a special virtual number. Dial participants' numbers from your VoIP phone and transfer them to the conference.
Caller ID prefix is an add-on to incoming caller ID that identifies the call's origin (e.g. Sales: 03 9999 7999) in the call flow on your IP Phone.
Inbound call filtering based on caller ID allows for routing calls to specific locations or departments based on geographic origin or other criteria.
Assign a 4-digit number to each user for internal calling within the PBX system.
Limit access to call flow elements using a PIN code. Control access to DISA for making international calls at VoIP rates.
Block unwanted calls by creating a list of numbers to be blocked, with the ability to add multiple numbers.
Fax to Email
Receive faxes on your inbound number and get them converted into PDF format and sent to your email. Subscription is required.
DISA (Direct Inward System Access) allows you to remotely access your VoIP system by calling in and entering a code to make outbound calls at VoIP rates.
Email notification block sends an email to a specified address with information about a call that passes through it, such as missed calls to a sales queue or when a caller doesn't leave a voicemail.
You can divert calls to any number or set simultaneous ring to multiple external numbers, such as your mobile and your business partner's mobile.
This feature allows integration with third-party suppliers or your IP PBX for making/receiving calls at low rates or integrating with Hosted PBX. It also enables connection with other VoIP providers to route inbound calls on the numbers you have with them.
Custom Caller ID
Customize the caller ID shown for outbound calls for any user in the system, with the ability to use any verified caller ID.
Music On Hold
You can play music or promotional recordings for your clients when they are put on hold.
BLF (Busy lamp feed) buttons on phones display the status of other users in the system, such as available, on a call or ringing.
You can transfer calls internally using short extension numbers or externally to any other telephone number.
Each user in the system can have a unique call plan assigned to them, allowing for personalized call routing and features based on their specific needs.
Custom dial plans allow for customized routing of calls based on certain criteria, such as time of day, caller ID, and more. This feature can be configured at the tenant level or at the individual user level.
Automated blacklist feature blocks potentially suspicious SIP registration attempts to improve system security.
H.264 video call support allows you to make high-quality video calls using the PBX system, providing clear visuals and smooth communication.
Call confirm feature avoids diverted calls going to external voicemail by asking you to confirm the redirection before the call is diverted, preventing accidentally sending calls to voicemail and ensuring customers can speak to a live representative.
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Common questions we get asked
VoIP stands for Voice over Internet Protocol, which is a technology that allows you to make and receive phone calls over the internet instead of traditional phone lines. VoIP differs from traditional phone systems in that it uses the internet to transmit voice data instead of copper wires or cellular towers.
To use VoIP with Launch 123, you will need a VoIP phone, a computer or smartphone with internet access, and a Launch 123 account. Some VoIP phones may require a power supply or Ethernet cable.
Yes, a high-speed internet connection is required for quality VoIP calls. A reliable and stable internet connection is essential for uninterrupted VoIP service.
The advantages of using Launch 123’s VoIP service over traditional phone systems include lower costs, greater flexibility, scalability, advanced features, and portability. With Launch 123, you can make and receive calls from anywhere in the world as long as you have an internet connection.
Yes, you can keep your existing phone number when switching to Launch 123’s VoIP service. This is called number porting and is a common feature offered by most VoIP providers.
To make a call using Launch 123’s VoIP service, you can use your VoIP phone or softphone application on your computer or smartphone. Simply dial the number you wish to call, including the country code and area code if necessary.
Launch 123’s VoIP service has no hidden fees or charges. You only pay for what you use, and our pricing is transparent and competitive.
Yes, you can use Launch 123’s VoIP service to make international calls. Our rates for international calls are affordable and competitive.
Yes, Launch 123’s VoIP service is secure and private. We use industry-standard encryption and security protocols to protect your calls and data.
If your internet connection goes down, you will not be able to make or receive VoIP calls until your internet connection is restored. However, Launch 123 provides failover options and call forwarding features to ensure you don’t miss important calls during an outage.