TERMS OF SERVICE

Last Updated: 03 August 2025

These Terms of Service (“Terms”) govern your access to and use of all services provided by Launch 123 (“we,” “us,” or “our”), including but not limited to web design, domain name registration, graphic design, logo design, business consulting, and web hosting services.

By engaging our services, making a payment, or using our website, you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not engage our services.

1. DEFINITIONS

1.1 “Services” means any services offered by Launch 123, including web design, domain name registration, graphic design, logo design, business consulting, and web hosting.

1.2 “Project Window” means the timeframe specified in your Service Agreement or Invoice for the completion of a project, expressed in business days from the project commencement date.

1.3 “Go Live Warranty” means the limited warranty provided with web design projects, as described in Clause 5.

1.4 “Service Agreement” means the individual quote, proposal, invoice, or engagement letter issued by Launch 123 for specific Services, which incorporates these Terms by reference.

1.5 “Client Input” means all content, assets, feedback, approvals, and information provided by you or your representatives to Launch 123 during the course of a project.

2. ENGAGEMENT OF SERVICES

2.1 By submitting an order, making a payment, or otherwise requesting Services from Launch 123, you confirm that:

(a) you have read and agree to these Terms in their entirety;

(b) you represent that you have the legal capacity and authority to enter into a binding contract; and

2.2 Launch 123 reserves the right, at its sole discretion, to accept or decline any request for Services without providing any reason. Acceptance of Services occurs only when Launch 123 issues a formal quote, proposal, or invoice to you.

2.3 These Terms apply to all Services regardless of how you engage Launch 123, whether through our website, by phone, by email, or in person.

2.4 Nothing in these Terms prevents Launch 123 from entering into a separate written agreement with you. In the event of conflict between these Terms and a separate written agreement, the separate written agreement shall prevail to the extent of such conflict.

3. WEB DESIGN SERVICES

3.1 General Terms

3.1.1 All web design projects are developed on either the WordPress or Shopify platform, utilising a combination of plugins, themes, and custom code as specified in your Service Agreement.

3.1.2 The scope of each web design project is defined exclusively within the applicable Service Agreement. Any features, functionalities, or deliverables not expressly included in the Service Agreement are excluded and may be provided at Launch 123’s discretion for additional fees.

3.1.3 The quality, accuracy, and completeness of the final website are dependent upon the Client Input you provide. Launch 123 uses reasonable skill and care in the design and development of your website, but cannot guarantee outcomes that depend on information, content, or direction provided by you.

3.2 Project Window and Client Obligations

3.2.1 Each web design project is assigned a Project Window, stated in business days, within which Launch 123 will deliver the completed website as described in the Service Agreement.

3.2.2 You agree to:

(a) provide all Client Input promptly and in accordance with the timelines set out in the project schedule;

(b) respond to written feedback requests, review invitations, and approval requests within five (5) business days of receipt;

3.2.3 If the Project Window expires or is exceeded due to your failure to provide Client Input, respond to feedback requests, or otherwise participate in the project as required, Launch 123 reserves the right to:

(a) pause the project until such time as you resume active participation;

(b) charge additional fees at Launch 123’s then-current hourly rates for any extension of the Project Window caused by your delay or inaction;

(c) terminate the project and issue a final invoice for all work completed to date, after which Launch 123 will have no further obligation to you.

3.2.4 Any additional fees for project extension will be communicated to you in writing before the additional work commences, and you will have the option to accept or decline.

3.3 Go Live Warranty

3.3.1 Each web design project includes a fourteen (14) business day Go Live Warranty, commencing on the date the website is first made live and accessible to the public (“Go Live Date”).

3.3.2 The Go Live Warranty covers only errors, defects, or malfunctions arising directly from Launch 123’s work in the design and development of the website. This includes:

(a) broken links, images, or navigation elements created during development;

(b) functionality errors resulting from Launch 123’s coding or configuration;

3.3.3 The Go Live Warranty expressly does NOT cover:

(a) errors, issues, or incompatibilities arising from third-party plugin, theme, or extension updates released after the Go Live Date;

(b) issues arising from your own modifications, edits, or additions to the website after handover;

(c) issues caused by your hosting environment, server configuration, or third-party integrations not implemented by Launch 123;

(d) issues arising from your failure to maintain or update plugins, themes, or software;

(e) issues caused by browser updates, device updates, or changes to your internet service provider;

(f) content errors, typos, or omissions in Client Input provided by you;

(g) any damage, loss, or liability arising from your use of the website after the Go Live Date.

3.3.4 To make a claim under the Go Live Warranty, you must notify Launch 123 in writing within the fourteen (14) business day warranty period, describing the issue in sufficient detail for us to diagnose the cause.

3.3.5 Launch 123’s sole obligation under the Go Live Warranty is, at its discretion, to diagnose and fix the identified issue at no additional cost to you, provided the issue falls within the scope of Clause 3.3.2 and is not excluded by Clause 3.3.3.

3.3.6 The Go Live Warranty does not extend to ongoing maintenance, support, or feature enhancements. Any such services may be provided under a separate maintenance agreement at Launch 123’s then-current rates.

3.3.7 The Go Live Warranty is void if you have made any unauthorized modifications to the website, installed unapproved plugins or extensions, or failed to follow Launch 123’s handover instructions.

3.4 Intellectual Property

3.4.1 Upon full payment of all amounts due, Launch 123 assigns to you all intellectual property rights in the custom design elements, custom code, and custom content specifically created for your website, to the extent that such rights are capable of assignment under applicable law.

3.4.2 Launch 123 retains all intellectual property rights in:

(a) pre-existing materials, tools, libraries, frameworks, and code used in the project;

(b) generic templates, layouts, or design patterns used across multiple projects;

3.4.3 You grant Launch 123 a non-exclusive, royalty-free licence to use any images, logos, or branding materials provided by you for the sole purpose of completing the project.

3.5 Third-Party Products and Services

3.5.1 Your website may incorporate third-party plugins, themes, APIs, or services. Your use of such third-party products is subject to the terms and conditions of the respective third-party provider, not these Terms.

3.5.2 Launch 123 is not responsible for the availability, functionality, accuracy, or terms of any third-party products or services, and makes no representations or warranties regarding same.

3.5.3 Any costs associated with third-party products, including licence fees, subscription fees, or transaction fees, are the responsibility of the Client unless otherwise stated in the Service Agreement.

4. DOMAIN NAME REGISTRATION SERVICES

4.1 General Terms

4.1.1 Launch 123 acts as an accredited domain name registrar (or registrar reseller) for Australian domain names (.com.au, .net.au, .org.au, .au, and other relevant Australian domain extensions) in accordance with the rules established by auDA (Australian Domain Administration) and the .au Domain Name Rules.

4.1.2 You are responsible for ensuring that the domain name you register is available, does not infringe the rights of any third party, and complies with all applicable .au eligibility requirements, including any identity and presence requirements specified by auDA.

4.1.3 Launch 123 makes no representations or warranties regarding the availability, registrability, or legality of any domain name. You acknowledge that Launch 123 is not responsible for conducting trademark searches or verifying the eligibility of the domain name you wish to register.

4.2 Domain Registration Period and Renewal

4.2.1 Domain names are registered for the period specified in your Service Agreement, typically one (1) or two (2) years, in accordance with auDA rules.

4.2.2 All domain names will automatically renew for the same period at the then-current renewal rate unless you provide written notice of your intention not to renew at least thirty (30) days prior to the expiry date.

4.2.3 You agree to keep your contact and billing information up to date. Failure to maintain accurate contact information may result in missed renewal notifications and domain expiry.

4.3 Non-Refundable Domain Fees

4.3.1 All domain registration fees are non-refundable, regardless of the reason for cancellation. This includes but is not limited to:

(a) cancellation of your services with Launch 123;

(b) your decision not to renew a domain name;

(d) any change of circumstances affecting your business.

4.3.2 This non-refundable policy is consistent with industry practice and the policies of auDA and accredited registrars, as domain registration fees are paid directly to the relevant registry and cannot be recovered by the registrar.

4.4 Domain Expiry and Lapse

4.4.1 If you fail to pay the renewal fee by the expiry date, the domain name will lapse in accordance with auDA’s domain expiry and redemption policies.

4.4.2 Upon lapse, the domain name may become available for registration by any party on a first-come, first-served basis. Launch 123 makes no guarantee that it will be able to reacquire a lapsed domain name, nor that the domain name will remain available.

4.4.3 Launch 123 is not responsible for any loss, damage, or inconvenience arising from the lapse of a domain name due to your failure to pay renewal fees.

4.4.4 Any fees associated with domain reacquisition, redemption, or reinstatement following lapse are the responsibility of the Client.

4.5 Disputes and Domain Conflicts

4.5.1 You agree to indemnify Launch 123 against any claims, disputes, or proceedings arising from your registration of a domain name, including any claims of trademark infringement, passing off, or cybersquatting.

4.5.2 Launch 123 reserves the right, at its sole discretion, to suspend or cancel a domain name registration if it receives a valid legal notice or court order requiring such action, without any obligation to refund any fees paid.

4.5.3 These domain registrations are subject to the .au Domain Name Rules, the .au Dispute Resolution Policy, and all applicable laws of Australia, including the Trade Marks Act 1995 (Cth).

5. GRAPHIC DESIGN AND LOGO DESIGN SERVICES

5.1 General Terms

5.1.1 All graphic design and logo design services are performed by senior designers employed or engaged by Launch 123.

5.1.2 The scope, deliverables, and timelines for each graphic or logo design project are defined exclusively in the applicable Service Agreement.

5.1.3 The quality and accuracy of the final designs are dependent upon the Client Input you provide, including but not limited to your completed design brief, onboarding form, brand guidelines, reference materials, and feedback.

5.2 Logo Design Process

5.2.1 Each logo design service includes up to three (3) initial concepts for your review.

5.2.2 You may select one (1) of the submitted concepts for up to three (3) rounds of revisions. Revisions are limited to refinements of the selected concept and do not constitute new concepts.

5.2.3 Requests for additional concepts beyond the three (3) included concepts will incur additional fees at Launch 123’s then-current rates, which will be communicated to you before any additional work commences.

5.2.4 Requests for revisions beyond the three (3) included rounds will also incur additional fees at Launch 123’s then-current rates.

5.2.5 You agree to provide timely and constructive feedback on all concepts and revisions. Failure to respond to concepts or revision requests within ten (10) business days of receipt may result in project delays, and Launch 123 reserves the right to charge additional fees for extended project timelines caused by your delay.

5.3 Graphic Design Services

5.3.1 Each graphic design project is subject to the scope, deliverables, and timelines specified in the applicable Service Agreement.

5.3.2 You are entitled to the number of concepts and revision rounds specified in the Service Agreement. Additional concepts or revisions beyond those specified will incur additional fees.

5.4 Client Input and Design Brief

5.4.1 You agree to complete and return the design onboarding form and any design brief provided by Launch 123 accurately and within the timeframe specified.

5.4.2 The accuracy and completeness of your design brief directly affect the quality and relevance of the designs produced. Launch 123 is not responsible for designs that do not meet your expectations where such designs are a direct result of incomplete, inaccurate, or misleading information provided in your design brief.

5.4.3 You acknowledge that Launch 123 relies on the information you provide to create designs that align with your business objectives, target audience, and brand identity.

5.5 Intellectual Property

5.5.1 Upon full payment of all amounts due, Launch 123 assigns to you all intellectual property rights in the final approved logo or graphic design, to the extent that such rights are capable of assignment under applicable law.

5.5.2 Prior to full payment, all intellectual property rights in the designs remain with Launch 123, and you have no right to use, reproduce, or distribute any designs.

5.5.3 Launch 123 retains the right to display any final designs in its portfolio, marketing materials, and website for self-promotional purposes unless you request in writing that such use be withheld.

5.5.4 You warrant that all materials, images, and content provided by you for inclusion in the designs do not infringe the intellectual property rights of any third party.

5.6 Satisfaction Guarantee

5.6.1 Launch 123 offers a satisfaction guarantee for all graphic and logo design services, which entitles you to reasonable revisions within the scope of the Service Agreement until you are satisfied with the final deliverables.

5.6.2 Once final deliverables have been approved and delivered, no further revisions or refunds will be provided unless expressly agreed in writing by Launch 123.

6. BUSINESS CONSULTING SERVICES

6.1 All business consulting services are provided on an as-needed basis, subject to the scope, deliverables, and timelines specified in the applicable Service Agreement.

6.2 Launch 123 provides strategic advice and recommendations based on its professional experience and expertise. You acknowledge that:

(a) business consulting advice is directional and does not constitute legal, financial, or tax advice;

(b) you should seek independent professional advice from qualified legal, financial, or tax practitioners before making any decisions based on Launch 123’s consulting recommendations;

(c) Launch 123 is not liable for any business decisions, losses, or damages arising from your reliance on consulting advice provided by Launch 123.

6.3 All consulting engagements are subject to these Terms and the applicable Service Agreement. Consulting services may be billed on a fixed-fee or hourly basis as specified in the Service Agreement.

7. WEB HOSTING SERVICES

7.1 General Terms

7.1.1 Launch 123 provides web hosting services on enterprise-grade servers located in Sydney, Australia.

7.1.2 Your hosting account is subject to these Terms and the applicable Service Agreement, which specifies the hosting plan, storage capacity, bandwidth, and other service parameters.

7.1.3 You agree to comply with all applicable laws in your use of the hosting services, including but not limited to the Spam Act 2003 (Cth), the Privacy Act 1988 (Cth), and the Competition and Consumer Act 2010 (Cth).

7.2 Prohibited Content

7.2.1 You agree not to store, transmit, or host any content on Launch 123’s servers that:

(a) is unlawful, defamatory, obscene, offensive, or infringing of any third party’s intellectual property or other rights;

(b) constitutes spam, unsolicited commercial electronic messages, or unsolicited bulk email;

(d) involves the distribution of malware, viruses, worm, trojan horse, or other harmful code;

(e) facilitates illegal activities, including but not limited to fraud, identity theft, money laundering, or the sale of illegal goods or services;

(f) infringes copyright or other intellectual property rights;

(g) contains adult content, pornography, or sexually explicit material, unless expressly authorised by Launch 123 in writing;

(h) promotes or facilitates gambling, illegal drugs, weapons, or other regulated or prohibited goods or services;

(i) involves phishing, social engineering, or other deceptive practices;

(j) places an unreasonable burden on Launch 123’s servers or network infrastructure;

(k) is otherwise objectionable to Launch 123 or disruptive to other users of the hosting platform.

7.2.2 Launch 123 reserves the right, at its sole discretion, to suspend, terminate, or remove any content or account that violates these Terms, without prior notice and without any obligation to refund any fees paid.

7.2.3 You indemnify Launch 123 against any claims, liabilities, losses, or damages arising from your hosting of prohibited content or violation of these Terms.

7.3 No Service Level Agreement

7.3.1 Launch 123 does not provide, offer, or guarantee any Service Level Agreement (“SLA”) for its hosting services.

7.3.2 Launch 123 makes no representations or warranties regarding uptime, availability, response times, or performance of the hosting services.

7.3.3 Launch 123 shall not be liable for any compensation, refund, credit, or damages arising from any downtime, outage, service interruption, or performance issue, regardless of the cause, duration, or impact on your business.

7.3.4 This exclusion applies whether the downtime is caused by:

(a) server hardware or software failure;

(b) power outages, network interruptions, or internet service provider issues;

(d) maintenance, updates, or upgrades performed by Launch 123;

(e) force majeure events as defined in Clause 14.

7.4 Backups and Data Integrity

7.4.1 Launch 123 performs regular automated backups of hosting accounts as part of its standard operational procedures. However, you acknowledge and agree that:

(a) backups are performed at Launch 123’s discretion and on a schedule determined by Launch 123;

(b) backups may not be current, complete, or recoverable at all times;

(c) Launch 123 makes no representations or warranties regarding the integrity, completeness, or recoverability of any backups.

7.4.2 The responsibility for maintaining complete, current, and independent backups of your data, files, databases, and content rests solely with you.

7.4.3 Launch 123 accepts no responsibility or liability for any loss, corruption, deletion, or unavailability of your data, files, or content, whether arising from server failure, human error, cyber attack, natural disaster, or any other cause.

7.4.4 In no event will Launch 123 be liable for the cost of data recovery, third-party data recovery services, or any other costs associated with the loss of your data.

7.5 Account Management

7.5.1 You are responsible for maintaining the security of your hosting account, including the confidentiality of your login credentials and any API keys.

7.5.2 You agree to notify Launch 123 immediately of any unauthorized use of your hosting account or any other breach of security.

7.5.3 Launch 123 is not responsible for any loss or damage arising from your failure to maintain account security.

7.6 Hosting Termination

7.6.1 Launch 123 may terminate your hosting services at any time, with or without cause, by providing you with reasonable written notice (which may be as short as seven (7) business days).

7.6.2 Upon termination, you will not be entitled to any refund of prepaid hosting fees.

7.6.3 Launch 123 will make reasonable efforts to provide you with a copy of your data for a period of thirty (30) days following termination, after which all data may be permanently deleted without notice.

8. FEES, PAYMENT, AND INVOICING

8.1 All fees quoted by Launch 123 are exclusive of Goods and Services Tax (GST) unless otherwise stated. GST will be added to all invoices where applicable.

8.2 Payment terms are specified in the applicable Service Agreement or invoice. Unless otherwise stated, payment is due within seven (7) business days of the invoice date.

8.3 Launch 123 reserves the right to require full or partial payment upfront before commencing work on any project.

8.4 Late payment interest will accrue on overdue amounts at the rate of 24% per annum, calculated daily from the due date until the date of payment in full, to the maximum extent permitted by law.

8.5 All payments must be made in Australian Dollars (AUD) by bank transfer, credit card, or other payment method specified by Launch 123.

8.6 Launch 123 reserves the right to suspend or terminate services for any account with overdue payments, without prejudice to any other rights or remedies available to Launch 123.

9. REFUND POLICY

9.1 Launch 123 does not offer refunds for any services rendered, whether web design, domain registration, graphic design, logo design, business consulting, or web hosting, unless expressly agreed in writing in a specific Service Agreement.

9.2 Launch 123 offers a satisfaction guarantee, not a refund guarantee, for all services. The satisfaction guarantee entitles you to reasonable revisions and adjustments within the scope of the applicable Service Agreement until you are satisfied with the deliverables.

9.3 Once work has commenced on any project or service, no refunds or partial refunds will be provided, regardless of the reason for cancellation, including but not limited to:

(a) your change of mind or decision to discontinue the project;

(b) your dissatisfaction with the progress or direction of the project (subject to the satisfaction guarantee);

(d) any change in your business circumstances;

(e) any dispute with Launch 123.

9.4 In the event of project cancellation by you, Launch 123 will retain all payments received to date and issue a final invoice for any work completed beyond the payments received.

9.5 The satisfaction guarantee does not obligate Launch 123 to provide services beyond the scope of the Service Agreement, nor does it entitle you to a refund of any fees paid.

10. CLIENT RESPONSIBILITIES

10.1 You agree to:

(a) provide accurate, complete, and timely Client Input as required for the completion of any project;

(b) respond to Launch 123’s requests for feedback, approvals, or information within the timeframes specified;

(d) maintain the security of any accounts, credentials, or access provided to you;

(e) comply with all applicable laws in your use of Launch 123’s services.

10.2 You acknowledge that project timelines and outcomes depend significantly on your timely and accurate provision of Client Input. Launch 123 is not responsible for delays or issues arising from your failure to meet these obligations.

11. INTELLECTUAL PROPERTY

11.1 Subject to full payment, Launch 123 assigns to you all intellectual property rights in the final deliverables created specifically for you, to the extent assignable under applicable law.

11.2 Launch 123 retains all rights in its pre-existing materials, methodologies, tools, techniques, and know-how.

11.3 You grant Launch 123 a licence to display any final deliverables in its portfolio, marketing materials, and website for self-promotional purposes, unless you request in writing that such use be withheld.

11.4 You warrant that all materials and content you provide to Launch 123 do not infringe the intellectual property rights of any third party, and you indemnify Launch 123 against any claims arising from such infringement.

12. LIMITATION OF LIABILITY

12.1 To the maximum extent permitted by Australian Consumer Law and applicable law, Launch 123’s total aggregate liability to you for any claim, whether in contract, tort (including negligence), equity, statuary, or otherwise, arising out of or in connection with these Terms or your use of Launch 123’s services shall be limited to the total amount paid by you to Launch 123 for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

12.2 In no event shall Launch 123 be liable for:

(a) any indirect, consequential, incidental, special, or punitive damages;

(b) any loss of profits, revenue, data, business opportunities, or goodwill;

(d) any damages arising from your use of or inability to use the services;

(e) any damages arising from third-party products, services, or content incorporated into or used with your services.

12.3 The limitations in this Clause shall not apply to any liability that cannot be lawfully excluded or limited under Australian Consumer Law, including guarantees as to due care and skill or fitness for a particular purpose.

13. AUSTRALIAN CONSUMER LAW GUARANTEES

13.1 These Terms do not exclude, restrict, or modify the application of the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) to the extent that such application cannot be lawfully excluded or modified.

13.2 Nothing in these Terms excludes, restricts, or modifies any non-excludable statutory guarantees under Australian Consumer Law, including but not limited to:

(a) the guarantee that services will be provided with due care and skill;

(b) the guarantee that services are fit for any identified purpose;

13.3 To the extent that any provision of these Terms is found to be inconsistent with the Australian Consumer Law, such provision shall be modified or severed to the extent necessary to comply with the Australian Consumer Law, and the remaining provisions shall remain in full force and effect.

14. INDEMNITY

14.1 You agree to indemnify, defend, and hold harmless Launch 123, its directors, employees, agents, and affiliates from and against any claims, liabilities, losses, damages, costs, or expenses (including legal costs on a full indemnity basis) arising from:

(a) your breach of these Terms;

(b) your use of Launch 123’s services;

(d) any claim arising from your use of the services in violation of applicable law.

15. FORCE MAJEURE

15.1 Launch 123 shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by events beyond its reasonable control, including but not limited to:

(a) natural disasters, fires, floods, or pandemics;

(b) acts of God, war, terrorism, civil unrest, or government action;

(d) failure of third-party suppliers, internet service providers, or utility providers;

(e) cyber attacks, data breaches, or other security incidents beyond Launch 123’s reasonable control.

15.2 In the event of a force majeure event, Launch 123 will use reasonable efforts to mitigate the impact on your services and will notify you as soon as practicable.

16. TERMINATION

16.1 Either party may terminate these Terms and any applicable Service Agreement:

(a) for material breach by the other party, upon seven (7) business days’ written notice of the breach, provided the breach is not capable of remedy, or if capable of remedy, the breaching party fails to remedy the breach within the notice period;

(b) for insolvency, bankruptcy, or liquidation of the other party;

16.2 Upon termination:

(a) you will remain liable for all fees accrued up to the date of termination;

(b) Launch 123 will deliver any completed deliverables to you, subject to full payment of all outstanding amounts;

(c) all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to clauses relating to intellectual property, limitation of liability, indemnity, dispute resolution, and governing law.

17. DISPUTE RESOLUTION

17.1 In the event of any dispute, complaint, or difference arising out of or in connection with these Terms or your use of Launch 123’s services (“Dispute”), the parties agree to attempt to resolve the Dispute through good faith negotiations.

17.2 If the Dispute cannot be resolved through negotiation within fourteen (14) business days of written notice of the Dispute, either party may refer the Dispute to mediation administered by the Australian Disputes Centre or another mutually agreed mediation body.

17.3 If the Dispute is not resolved through mediation within thirty (30) business days of the appointment of the mediator, either party may pursue any available legal remedies, subject to the limitation of liability in Clause 12.

18. PRIVACY

18.1 Your personal information collected in the course of providing Services will be handled in accordance with Launch 123’s Privacy Policy, which is incorporated into these Terms by reference.

18.2 Launch 123 may collect, use, and disclose your personal information for the purposes of providing Services, billing, marketing, and compliance with legal obligations, to the extent permitted by the Privacy Act 1988 (Cth).

19. GENERAL PROVISIONS

19.1 These Terms constitute the entire agreement between you and Launch 123 regarding your use of our Services and supersede all prior agreements, representations, or understandings, whether written or oral.

19.2 You may not assign, transfer, or subcontract any of your rights or obligations under these Terms without the prior written consent of Launch 123.

19.3 No waiver by Launch 123 of any provision of these Terms shall be effective unless in writing and shall not constitute a waiver of any other provision or a continuing waiver of the provision so waived.

19.4 If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be modified or severed to the extent necessary to make it valid, legal, and enforceable, and the remaining provisions shall remain in full force and effect.

19.4 These Terms may be amended by Launch 123 at any time by posting the amended Terms on our website. Continued use of our Services following the posting of amended Terms constitutes your acceptance of the amended Terms.

19.5 Notices under these Terms must be in writing and delivered by email, registered post, or hand delivery to the addresses specified by each party.

20. GOVERNING LAW

20.1 These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, and the laws of the Commonwealth of Australia applicable in New South Wales.

20.2 You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the courts of appeal from those courts in relation to any proceedings arising out of or in connection with these Terms.

By engaging Launch 123’s services, making a payment, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety. These Terms apply to all services provided by Launch 123, including but not limited to web design, domain name registration, graphic design, logo design, business consulting, and web hosting.